Compact with Texans
The Texas State Board of Veterinary Medical Examiners (TBVME) is committed to ensuring excellence in veterinary medicine and equine dentistry through licensing, regulation, and public service. Our primary goal is to protect the public while maintaining high professional standards for veterinarians, licensed veterinary technicians (LVTs), and equine dental providers (EDPs).
Our Mission
- Protect the Public: By licensing qualified professionals and taking action against unlicensed practitioners.
- Enforce Standards: By investigating complaints and sanctioning those who violate the law.
- Promote Excellence: Through education and communication with licensees and the public.
Our Commitment to Service
General Office Operations
- All staff will provide courteous and professional assistance.
- Callers will be greeted by a receptionist during office hours, not an automated menu.
- No caller will be placed on hold for more than one minute, except in unusual circumstances.
- Open records requests and publication orders will be processed within 10 business days.
Licensing and Examinations
- License verifications will be provided within 10 business days for written requests and during the call for phone inquiries.
- License renewals will be processed and sent within 10 business days of receiving the completed form and payment.
- Examination results will be mailed within 14 business days of receipt of the scores, provided all requirements are met.
Complaints and Enforcement
- Complaints: Investigated thoroughly and resolved within 180 days on average.
- Compliance Inspections: The Board conducts 750 on-site inspections annually.
- A public board member will be present during informal disciplinary conferences.
To file a complaint, submit the official complaints form available on our website or request one by phone at (512) 305-7555 or toll-free at (800) 821-3205.
Information Resources
Financial and Strategic Reports
The following reports are available for public review:
- Annual Financial Reports: 2010–2024.
- Strategic Plans: 2013–2029.
- Legislative Appropriations Requests: 2014–2027.
- Sunset Reports: Link to TBVME Sunset Reports.
- Operating Budgets: FY2018 and FY2020.
Customer Service Reports
Customer service reports are published every two years, with the most recent available for 2016, 2014, and 2012.
Website Resources
The Board’s website serves as a hub for essential information, including:
- Veterinary Licensing Act and Board rules on Laws & Rules page.
- Licensing and examination details on Licensing Information page.
- Board meeting dates, times, and locations on the Board Meetings page.
- Special notices and publications on Announcements page.
Filing Complaints
Use the official complaint form available or request by phone.
Open Records Requests
Submit written requests via mail, email, fax, or in person to:
- Mail: 1801 Congress Ave, Suite 8-800, Austin, TX 78701
- Email: openrecords@veterinary.texas.gov
- Fax: 512-305-7574
For more information, visit our Open Records Request page. For additional details on public records or ADA accommodations, contact (512) 305-7555.
